IT Help Desk and Support

Expert IT Helpdesk & Support Solutions for Seamless Operations

Get fast, reliable IT support with Control Networks. Our helpdesk services are designed to keep your business running smoothly with minimal downtime and maximum efficiency.

Round-the-Clock IT Helpdesk Services

Control Networks offers 24/7 monitorign and business hours helpdesk support to resolve your IT issues quickly and keep your business operations running without a hitch.

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Reliable IT Support to Keep Your Business Moving

Our expert IT helpdesk team is here to ensure your systems stay up and running, reducing costly downtime and improving your overall efficiency.

Why Choose Control Networks for IT Helpdesk & Support?

Our dedicated IT support team offers quick, effective solutions to keep your systems and staff up and running without delays.

Prompt Support When You Need It

Worried about delays in getting IT help? Our helpdesk is always available with quick response times to address your issues as soon as they arise, ensuring minimal disruption to your business.

Rapid Issue Resolution

Frustrated with long response times? Our team is committed to fast and efficient problem-solving, minimising downtime and getting your systems back online quickly.

Proactive IT Maintenance

Want to prevent IT issues before they disrupt your business? We offer proactive monitoring and maintenance, identifying and fixing potential problems before they escalate.

Skilled and Certified Technicians

Looking for trustworthy IT experts? Our team of certified professionals is equipped to handle all your technical needs, from simple troubleshooting to complex network issues.

Helpdesk support

Our Clients: Real Results

Discover how our collaborative approach has empowered businesses like yours, delivering not just solutions but also fostering long-term partnerships based on trust, reliability, and exceptional service.

Witness how we’ve elevated their IT operations, driving efficiency and growth through our dedicated support and tailored solutions.

  • Satisfaction Level 95% 95%
  • Loyalty Rating 87% 87%
  • Recommendation Likelihood 92% 92%

Our business requires us to frequently work at our client offices, Control Networks helped us set up a secure network for our business such that we could access all our working files from anywhere in the world, making our business more efficient.

Barry Adams

Business Essence

Five years ago I was in the market for an IT Consultant…someone who knew what they were doing and could make sure that my MS Exchange & SBS 2003 File Server would work. Basically, I didn’t want to think about IT – I just wanted it to work…all the time, every time! Thankfully I found Allan and his team at Control Networks.

Abramo Ierardo

Live and Direct Communications Pty Ltd

Crumbz-Smart Kitchengear started as an online business 2 years ago, we are totally dependent on reliable performance of our website hosting and IT support provided by Control Networks.

The quality of Control Networks staff and support has been a pleasant surprise compared to other providers that we have used in the past.

Kay Trembath

Crumbz

Control Networks has been a valuable business partner in providing expert guidance on strategic planning for a stable computer environment and infrastructure for mei & picchi (Aust) Pty Ltd since 1996. In my role as IT Support Manager I am always looking for ways to improve and streamline network and computer system functionality to contribute to the success of the business in a cost effective manner.

Rosetta Pappa

mei & picchi